Terms and conditions of use
Payment Methods - Shipping Delays
EFT or Cash Dep using Option 1 - Fastest Shipping, Items shipped within 24 Hours excluding weekends and holidays.
Credit Cards payments - Takes 2 days to clear and items will be shipped within two days after clearing total 4 days.
Wholesale Orders - Only EFT
Shipping Methods
COURIERS DOOR TO DOOR - (Via The Courier Guy) - Shipped daily insure up to R1000 (if you require extra insurance please advise before making the order) Outbound and High risk areas incur and extra charge or items will be sent to a TCG Locker
Tracking number will be supplied for all Shipping Methods.
Free shipping - Yes on certain Promos
Collections: No Collections as we an Online Store ONLY.
Shipping Returns and Not Collected
All Returned Items either due to not collecting from the post office or could not be delivered due to no one being available to sign will be for your account.
All Returned Items and Re-shipping will be for your account.
Checking Items before sending:
All Items are tested and checked for damages before sending to eliminate unnecessary returning and saving on postage costs.
We strive for the best service and customer satisfaction at all times.
Returned Items
All returned items carry a 15% restocking Fee provided that all items are in original packaging and returned in the same condition and sealed.
All Shipping Costs will be for your account on returned items.
We have made every effort to display as accurately as possible the colours of the Products that appear on the Site. As the colours that you see are subject to the monitor settings on your computer, we cannot guarantee that your monitor’s display of any colour will be completely accurate.
By accessing, browsing and using our website, you understand and agree that we cannot be held responsible for any errors that might be a result of incorrect images displayed. We will endeavor to remove and replace any images that are incorrect as quickly as possible.